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Our Return/Exchange Policy

 

 

  • For all returns, merchandise purchased from our website only may be returned for a full refund within 30 days of the date of your purchase.
  • For all exchanges, merchandise may be exchanged within 30 days of the date of your purchase with free ground shipping.
  • All initial shipping costs and handling fees are non-refundable, unless reason for exchange or return is due to damaged or wrong item shipped.
  • Returned or exchanged merchandise must be in its original condition. All products must be unused with all packaging, hang tags and separate parts (changing pad, attachable shoulder strap, etc.).
  • Please keep in mind, "Gently used" products are not eligible for return or exchange.
  • There are no returns for International orders or Final Sale items.
  • Any 'Gift with Purchase (GWP)' items included with your merchandise MUST be included in your return for a full refund.